Privacy Policy

Last updated: 9 November 2026

Utmost Care is responsible for personal information submitted through this website. This notice explains how website enquiries are used. It should be read alongside any separate privacy information given if a care arrangement is later proposed.

Information we receive

If you contact us through the enquiry form, we collect the name, telephone number, optional email address, general area and message you provide. Please do not include medical records or sensitive health information in this initial form.

Why we use the information

We use enquiry details to respond, discuss the kind of care being sought and consider an appropriate next step. We do not use them to create public user accounts or publish testimonials.

Where the information goes

Form submissions are directed to our care enquiry email address, contact@utmostcare.co.uk. Enquiries are handled by people responsible for responding on behalf of Utmost Care. Our website is hosted using WordPress and its hosting infrastructure.

Legal basis and retention

We use enquiry information to take steps at your request before potentially entering into a care agreement, or where necessary for our legitimate interest in responding to enquiries. We keep it only for as long as reasonably necessary for the enquiry and associated obligations, and will review and delete it when no longer needed.

Your rights

You may ask about the information we hold about you, request correction or deletion where applicable, and raise concerns with the Information Commissioner’s Office at ico.org.uk. Contact Utmost Care on 07375 526576 to make a request.

Cookies and third-party resources

WordPress may use essential cookies for website administrators. This website may load fonts from Google Fonts, which can involve a request to Google’s servers. We do not currently advertise a customer login or online account registration.

Updates

We may update this notice when our website processes or services change.